Return Form Information
If you wish to return an item, please notify us here before sending it back.
You have 14 days from the date of receiving your order to return your items.
Return Conditions:
- Unused
- In original condition
- With all tags, stickers, and packaging
- Intact
Defective Products:
You are entitled to a 24-month warranty under the Danish Sale of Goods Act.
Please notify us of any defect within 8 days of discovering the issue.
The warranty does not cover:
- Misuse or improper care.
- Normal wear and tear.
Return Process:
- Download and complete the return form
- Include the completed form in your return package.
If you're unable to download the form, please email us at please add the issue in message in the contact form below.
Your details are safe and protected with us.
Questions & Answers
How can I contact you for recommendations?
Drop us a message! Whether you want a beginner’s guide or help choosing between two amazing options, we’ve got you covered.
What if I need discreet shipping?
No worries! All our orders come in plain, unmarked packaging. Your nosy neighbors will never know a thing.
Can I ask questions about how to use a product?
Of course! There’s no such thing as a bad question. We’re happy to guide you on best practices, tips, and tricks to get the most out of your new toy.
Do you have a loyalty program?
We’re working on it! Stay tuned for special rewards, discounts, and VIP perks to keep the pleasure coming. 😉
Can I return or exchange a product?
Due to the intimate nature of our products, we can’t accept returns once they’ve been opened. But if your item is defective or there’s an issue, we’ll always make it right.